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Home > Disasters > Flooding > What you should do

What you should do

There are a number of simple things that you and your family can do to stay safe and protect your property.

Before the flooding occurs

What you should do:

Ask your local Council about flood plans (or records) for your area. These plans should identify problem areas and potential flood heights.
If your home is in a flood-prone area, consider alternatives to carpets (eg removable rugs).
In ground level homes, brick and tiled walls are less likely to be damaged and are more easily cleaned.
Check if house and contents are covered against flooding.

Prepare an emergency kit containing:

A portable radio, torch and spare batteries.
Three meters of floodwater cross roads
Three metres of floodwater cross roads
regularly in flood affected areas. 1
Stocks of fresh water and canned food.
Matches, fuel lamp, portable stove, cooking gear, utensils, and can opener.
Waterproof bags for clothing and valuables.
A first aid kit, manual and masking tape for windows.

Keep a list of emergency phone numbers handy, including numbers for your local Police, Fire, Ambulance, State Emergency Service, Local Council, Gas and Electricity Company and relatives.

Check your local Council's disaster plan for action you should take during a flood.


When floods hit

What you should do:

Listen to your local radio station for warnings and advice.
Flooding caused by Cyclone Justin.
Flooding caused by Cyclone Justin.
Don't use your phone unless it is essential.
Prepare to move vehicles, outdoor equipment, garbage, chemicals and poisons to higher locations.
Consider which indoor items you will raise (eg furniture, clothing etc.) or empty (refrigerators, freezers etc.) if water threatens to enter your home.
Check your emergency kit and consider what you will do with your pets.


If you need to evacuate

What you should do:

If you decide to leave of your own accord, make sure you tell the Police or your local State Emergency Service as well as your neighbours.
Make sure you pack warm clothing, essential medication, valuables, personal papers, photos and valuables in waterproof bags, to be taken with your emergency kit.
Raise your furniture, clothing and valuables onto beds, tables and the roof space (place electrical items as high as possible).
Empty and turn off refrigerators and freezers, leaving the doors open to help prevent them floating about.
Turn off the power, water and gas and remember to take your mobile phone.
Whether you leave or stay, put sandbags in toilet bowls and over all laundry/bathroom drain-holes to prevent sewage back-flow.
Lock your home (remembering to take your keys) and take the recommended evacuation routes for your area.


After the flood

What you should do:

Continue to listen to the local radio station for advice.
Don't allow children to play in or near flood waters.
Avoid entering flood waters. If you do have to enter floodwaters, wear solid shoes and check the depth and current with a stick. Stay away from drains, culverts and water over knee-depth.
Don't use gas or electrical appliances that have been in flood water until they have been checked for safety.
Don't eat food that has been in flood water.
Boil tap water until water supplies have been declared safe.
Inspect your home for damage to determine what repairs are needed.
Wash, clean and disinfect your home before moving back in.
Clean up debris in and around your property and prepare for disposal.
If you are suffering from trauma or loss, contact support services to help you deal with the situation.

Further information about flooding:

Bureau of Meteorology: Flood
www.bom.gov.au/lam/climate/levelthree/c20thc/flood

Emergency Management Australia: Community Information
www.ema.gov.au/3managementcomminfo/community/floodsc

Beenleigh SES: Flooding Action Guide
www.beenleighses.org.au/action_guide_floods

SES evacuated stranded flood victims.
SES evacuated stranded flood victims. 1

1. Photo courtesy of Cairns Post


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The Department of Emergency Services' purpose is to save lives, protect property and help preserve the natural environment through the delivery of emergency and disaster management services. Last updated 17 December 2005. For information regarding this site, contact webmaster@emergency.qld.gov.au © 2004 Department of Emergency Services, Queensland.
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